Customer Reviews

Our driver, Craig was so lovely. He arrived early and then apologised for being ten mins early. Even though our pick up was at 7am, he had really great energy, asked lots of questions and had a genuine interest in the people on the shuttle!! Thanks Craig for making my airport transfer so enjoyable. Would 100% recommend this service

I arrived a few days ago at Ballina’s airport and I went straight to Steve’s counter, he was really attentive and friendly. Definitely I’ll use his transport again!!!

This is the second time using ‘Steves Airport Transfers’ which I find easy to organise, staff helpful in responding to emails. Driver was great in friendliness, organised, efficient, knowledgable of Byron. Definitely will be a returning customer. Thank you.

Craig was helpful, cheerful and obviously passionate about his job! Such a great way to start our trip in Byron. Thanks for looking after us!

Lovely, friendly efficient service.

We had a good experience with Steve’s transport service. Craig (the driver) was very helpful, entertaining and fun. Definitely the way to go from Ballina to Byron.

Our driver Craig was incredibly warm, friendly and hilarious! You’ve gotta love when someone puts their whole heart and energy into their job. He also helped by listing all the best places for my partner and I to visit during our stay, and pointed out the easy shortcuts into town. Overall, an absolutely wonderful start to our first time in Byron Bay!

Booked with this service and they make it so convenient and easy. They take care of everything, especially Craig he is just the best, super friendly and efficient. Would definitely recommend his services and will be using his services in the future. Thank you Craig.

Really good experience. Craig really nice guy

I have used Steve’s transport a number of times going between Ballina airport and Byron Bay. The booking and pickup process is seamless, and the drivers are always friendly and helpful. I would highly recommend this service to anyone visiting the region!

Quick and easy transport with a fun and friendly driver! Highly recommend

Booked through Steve’s Transport to and from Airport (Byron Bay). On time, nice service and one of the cheapest options. They pick you up from your accommodation and send you an email the day prior to confirm pick up time. They gave me a call to let me know they’d be 5 min late. Will use again 🙂

Steve’s Airport Transfers made it so much easier for us to get to our destination and back to airport. Thank you Craig for your wonderful service and little detour on our way back to the airport. Such a jolly good man! We highly recommend Steve’s shuttle bus to anyone who is planning to visit Byron area!

Steve’s service is great. Makes it very easy to get to destination, especially the Byron Bay YHA.

Friendly service and on-time

Excellent service! The travel was good, the bus has air conditioning.

Never disappoints

We had Craig drive us from the airport to our accomodation and we had a great experience

Great service with a smile, Craig was super helpful and gave us tips for some excellent restaurants too!

Used the shuttle bus service for the first time from Ballina airport into Byron Bay and enjoyed my experience from start to end. Was so easy to book and our driver Craig was a amazing. Made the 40min trip so enjoyable and informative! Would definitely use this company again

Good door to door service. Very easy to book.

Had Craig for a transport lift from Ballina airport to Byron bay for a group of 6 girls. The transport was excellent as well as the service provided throughout the trip such as help with luggage and tourist advice. Would definitely recommended Craig to anyone else who is looking for a really handy shuttle bus that drops you right to your doorstep!
Thanks heaps Craig!

Very prompt and straightforward service. Easily booked online. Craig was very friendly, and knowledgeable about the local area.

Really goes above and beyond. Lovely friendly bus company.

A friendly and nice driver:)

My family used Steves Transfer for a return transfer from the airport to our resort. Great service. Very friendly and helpful staff. Highly recommend.

Amazing and fun way of exploring different parts of Byron as you travel to your accommodation with lots of laughs – very unique transport and an experience made memorable by our driver Craig!! Can’t recommend enough – thank you! 🙃

Craig was such a joy, such a great vibe. Use this service. Affordable and convenient <3

Great experience ! Amazing customer service 🙂 Craig dropped us off to our location safely !

Very friendly efficient service. Easy process and drops straight to hotel. Craig picked us up from BNK. He was great.

Quick and easy to find at the airport and no issues getting onto the shuttle. Got to see a bit of the town with others being dropped off in different areas. Also had a good soundtrack playing, very friendly and helpful

Great services provided by Steve’s Airport Transfers. I used them to go from Ballina airport to Byron and back. I was dropped off at my accommodation and picked up from there. The drivers were really friendly and helped with loading and unloading baggage (sounds silly but I’ve had Uber or taxi drivers that don’t help). Price wise I think pretty affordable for Aussie prices. I also left my sunglasses behind and I emailed to see if I could pick them off from their office and they dropped them off at my accommodation!!! Very happy with the services.

Reliable and efficient. Even bumped us to the earlier service as our plane arrived early and there were seats available : )

Craig is a legend! Drove us from Ballina to the front of our house in Byron! There was 6 of us and he gave detailed descriptions of the best places to see and go to in Byron. Super helpful!

Great service! Used their shuttle to come to Byron Bay from the Ballina airport. The driver was very friendly, helped with our bags and dropped off right in front of my accommodation. The shuttle buses have air conditioning and are very comfortable and clean. I will book them back to get back to the airport as well.

Smooth commute back and the legendary driver Craig was a great chat! Thanks!

Steve’s shuttle was friendly, quick and efficient in getting us from the airport to our accommodation. The drivers have a wealth of knowledge about Byron and happily shared their recommendations which was great. Would definitely use them again!

Great Service – on time, the bus has A/C and the driver was very friendly

Delece was super helpful in guiding me to the right bus stop. Craig was a great driver. Would recommend.

The absolute best transport company in the Byron/Ballina area by far!
Great staff, great service!

Craig was friendly bubbly and gave us amazing tips for the restaurants in Byron. Make sure you ask him While on the journey in!

Engaging, helpful and a great trip with ease from Ballina to Byron

Craig drove us from Ballina airport to our accommodation in Byron. His service was prompt and super friendly. Also used them to go back to the airport and we were picked up from out accommodation right on time and we even took a more scenic route to the airport which was lovely. This is my second time using this company and I will definitely use it again. Would highly recommend!

Craig was our driver and he was so attentive to our needs. Dropped us off right outside our place and made us laugh all the way there. 🙂